This week sees a new PDF viewer rolled out on kiosk and mobile devices, the Satisfaction response type, plus a number of small improvements and bugfixes to enhance your Operandio experience.

New PDF viewer

Downloaded PDFs can now be viewed directly within the Operandio app via a new built-in PDF reader which makes it easier and faster to view job reports without having to leave the app. There is support for both vertical and horizontal page layouts, searchable table of contents, and of course, you can still share or email the downloaded files if needed.

Satisfaction response type

The Satisfaction response type has been added to Operandio, which is great for gathering customer feedback and sentiment. You can add this new response type to your jobs in the Job Manager - you'll find it under Buttons when selecting the response type for a step. 

A number of quick improvements...

1. The amount of completed steps within a job section will now show when the section is collapsed, so it's easier at a glance to tell how each job section is tracking
2. Previously, skipping a nested process meant the nested steps within it were hidden away. These can now be accessed, even if they're skipped
3. Once training articles are "marked complete", you're now automatically moved to the next article in the module to help speed up the training process
4. The kiosk login screen will now automatically update staff name and photo changes, and also remove users from the "recent logins" section that are no longer in the staff list
5. To make it quicker for other staff to login, the kiosk PIN pad will reset after 15 seconds if a user doesn't login
6. Managers can now search by email address and attributes in the People section of Operandio

...and a host of bug fixes

• 🗑️ Fixed an error that would occur when deleting multiple posts in the Comms Hub
• 🏷️ Fixed some permission errors that would sometimes pop up when deleting labels
• 🔍 Fixed an issue with search results not linking correctly through to relevant jobs and posts
• ↩️ Operandio was crashing on certain Lenovo tablets when the tablet was rotated - this has now been resolved
• 📜 Fixed an error that would prevent scrolling when writing a Comms Hub post

Feedback?

We review and consider all feedback and requests (no matter how big or small!), and are committed to making Operandio easier for both staff on the frontline and those in the office.

If you have any questions or feedback on any of these new features, please get in touch with us at support@operandio.com and let us know.