You asked for more ways to make posts stand out and get your teams involved, and we listened! Operandio has released an update that makes Communications more fun, more interactive and easier to read, with rich-text formatting and polls now available in your posts.

✍️ Format your Posts and Campaigns

Posts and Campaigns now support rich-text formatting, so your important updates are easier to read and act on. Previously, posts were plain text, which made it harder to call out key details, organize steps or point staff to the right resources.

You can now use bold, italic and underline, add links, create bulleted and numbered lists, and @ mention people, groups, Knowledge Base articles and jobs. Your formatting shows in the app and in notification emails. For example, a head office team can send a new menu launch post with the key dates in bold, the prep steps as a numbered list, and a mention of the recipe article, so each venue has everything it needs in one place.

Mentioning a person or group still adds them to the audience, and mentioning an article or job still attaches it. Existing posts have been updated so their links and mentions display correctly.

You’ll find the new formatting options in the editor when you create or edit a post in the Communications area.

📊 Add polls to posts

You can now add a poll to a general post to collect quick feedback from your teams. Previously, getting input from staff meant chasing replies in comments or running a survey somewhere else.

The post itself is the poll question. You add the answer options and choose whether people can pick more than one. Anyone who can see the post can vote, and they can change their vote later. For example, an operations manager can ask venues which training session time suits them best and see the answers come in from one post.

You’ll find the poll option when you create a general post in the Communications area.